Social software enables mother with agoraphobia to stay in touch with her daughter

Melany is the child of a single mother, staying in one of the residential settings at Tonuso in Brussels. Her mother suffers from agoraphobia, which made it very difficult to maintain regular contacts.  Through the INLCUSO project, the mother was given a computer and internet access. Some initiation was so that the mother was skilled to go online and communicate over the Internet with the centre via mail and chat.

While the mother was suspicious about the possible dangers of the internet at first, nine month later, she is now communication on a regular basis with the staff that is supporting her daughter. She spontaneously started reflecting on occurring events and shares that with the staff involved at Tonuso.  She’s much more confident in the relation with her child as she can write her story, share and exchange with the staff.